Appointment booking bot with deposits: time slots, reminders, payment in chat
Clients choose a service, a specialist and a time right in the messenger, pay a deposit and get a reminder before the visit. A booking and payment bot starts from €1,990, and everything is registered to you.
Chatbots and AI assistantsDeadline: 2–3 weeks
What an appointment booking bot looks like
An appointment booking bot is for businesses that still manage the schedule by hand: by phone, in direct messages, in a spreadsheet. For salons, clinics, studios, consultants, trainers and anyone with an individual schedule, it removes the "when are you free?" back-and-forth and helps you keep the people who message in the evening. See also: Telegram bot.
- For small teams. If an administrator or the specialist handles bookings, the bot takes over the routine and leaves only the exceptions to a person.
- For businesses hit by no-shows. Deposits and reminders before the visit help clients remember their booking and save you from empty gaps in the schedule.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
Booking and payment bot — from €1 990
A bot where the client picks a free time, books and pays a deposit. A reminder arrives before the visit.
We show the price upfront instead of an "individual quote" in place of an answer. The bot, code and accounts are registered to you, and infrastructure costs €0 at the start. You edit reply texts and flows yourself, and we add new flow branches or features. It is not a subscription to someone else's service: the bot stays yours even if you change contractors. See also: business chatbot.
- Ready-made modules from real projects. Scheduling, reminders, payments and notifications are already built, so you pay for setup around your business, not for development from scratch.
Good for: salons, clinics, studios, consultants · Trainers and craftspeople with individual schedules · Anyone who books clients by hand over the phone and in messages
What a booking and payment bot for €1,990 includes
One price for the whole list: no extra charges for hours or individual items.
A booking and payment bot starts from €1,990 and takes 2–3 weeks. The price includes setting up the schedule and services, booking in the bot in a few taps, deposits through your payment provider, reminders, notifications to the administrator and an export of bookings. We give the final amount after a short briefing: it depends on the number of specialists and services. See also: integrations with your systems.
- Schedule and time slots. Services, durations, each specialist's working hours and days off. Booked time is closed automatically, so there are no double bookings.
- Deposits and cancellation rules. We choose a payment provider for your country, and the account is registered to you. You set the deposit refund rules, and the bot applies them when a booking is moved or cancelled.
- Choosing a service in the botThe client books in a few taps, without a call or messages to the admin.
- Schedule and open slotsServices, duration, trainer schedules and days off are set up once. The bot shows only open slots and counts places.
- Rescheduling and cancellationThe client reschedules or cancels on their own within your rules. The admin doesn't need to message anyone.
- Online depositThe client pays part of the amount when booking, so fewer slots go empty due to no-shows. The money goes to your account with the payment provider.
- Reminder before the sessionThe bot reminds clients about their booking in advance, so fewer people forget to come.
- Notifications and booking tableA new booking reaches the admin in chat and goes into the table. Everything is in one place.
- Testing and launchTest bookings and payments, instructions for the admin, handover of access.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
Can be added to the project
Optional, now or later. The price is fixed before work starts.
The bot works in Telegram and can reply in several languages: English, Russian and others as needed. We choose a payment provider for your country and jurisdiction; account approval depends on the provider itself. We work with clients from Europe, the US, the UAE, Kazakhstan and other countries. We prepare the privacy policy as a template, to be reviewed by the client's lawyer.
Bookings into your CRMEach booking in the bot creates a client card in the CRM you already use every day.+ from €690Details
Each booking creates a client card in the CRM. Useful when a manager handles clients.
Timeline: 3–7 days
Second languageThe bot takes bookings in a second language, and the client picks their language with one button at the start of the chat.+ €290Details
We translate the texts and add a language switcher. You need it when part of your customers or team speak a language other than the main one. You, or a native speaker of yours, review the translation.
Timeline: 2–4 days
SupportWe monitor operation, make backups, install updates and make improvements according to an agreed plan.individualDetails
After launch we look at what the system needs: what to monitor, how often to update, which improvements are planned. We name the monthly price in advance. There is no hourly billing.
Timeline: after launch
Memberships and class packsThe client buys a class pack in the bot, uses one per booking, and always sees the remaining balance.+ from €590Details
We add pack sales, tracking of remaining classes and expiry reminders. Useful when clients come regularly.
Timeline: 1 week
Paid separately, not by us: payment provider fees, billed directly under its rates · The account and contract with the payment provider are set up in your name, we help connect it. All add-ons →
Turnkey promotion: where your customers will come from
Bookings can be passed to your CRM through a bot-to-CRM integration, and for clients with memberships you can add class packages and a waiting list. If people also book from your website, we connect an online booking system that runs on the same database. See also: online booking system, bot-to-CRM integration, shop bot.
A bot does not find users on its own: channels bring people in.
A bot works when people come to it. Turnkey promotion: buttons on the website, ads that lead straight into the chat, social media and offline QR codes. The report shows how many people started a conversation and how many left a request.
Turnkey promotion: stages and prices
Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.
So customers keep coming every month, not just on launch day
We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.
How a booking bot launch works
The steps switch automatically, or click any of them to read more.
First we collect your services, schedule and booking rules, draw the dialogue flow and agree on the texts. Then we set up the bot, connect the payment provider and run test bookings and payments. Before launch we give the administrator instructions. You see the result at every step, and we name the timeline after reviewing the task.
- What we need from you. A list of services and durations, specialists' schedules, rules for rescheduling and cancelling, and access to the payment provider or help connecting one.
1. Brief
A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.
- We ask only what affects the result and the price
- Materials (logo, photos, texts) can be sent later
- We reply the same business day: what we offer, what it costs and how long it takes
2. Quote and contract
We fix the scope, price, deadline and payment schedule. The amount does not grow without your written consent.
- A contract between our company and yours, or with you personally
- Inside: the scope item by item (as on this page), deadlines, payment stages, warranty fixes
- The code, domain and service accounts are yours: it is written in the contract
- We sign online: a PDF with an e-signature, no paper and no couriers
3. Payment
We invoice your company. Pay by bank transfer or by card.
- No hidden fees: you pay for the domain and service subscriptions directly to them, with no markup from us
- Every payment is tied to a stage: you pay for what you can already see
- Closing documents: invoice and acceptance certificate
4. Trabajo con vista previa
At every stage you get a preview link: you see what is ready and leave your edits right away.
- First the product map and structure, then design, then the build
- We collect edits in one place, so nothing gets lost in the correspondence
- Questions for you come as a list with answer options: reply when it suits you
5. Review and approval
Before launch we check everything ourselves, then you approve the work against the list from the contract.
- Phones and computers, loading speed, forms and emails, payments in test mode
- Legal pages and the cookie banner are in place
- You go through the scope list and sign the acceptance certificate
6. Launch and handover
We publish on your domain and hand everything over to you: access, instructions, source files.
- Domain, email on the domain, analytics and Search Console
- Access to all accounts goes to you, we stay on by invitation
- A short guide: how to edit texts, photos and prices yourself
- After that, if you wish: support, promotion, new modules
FAQ
How much does an appointment booking bot cost?
From €1,990. The final amount depends on the number of specialists, services and the payment method. We name the exact sum after a short briefing, before work starts.
How do I pay for the work?
Up to €2,000 it is 100% at the start. If the amount comes out higher after the briefing, the scheme is 50% at the start, 25% after the product map and design, and 25% after acceptance.
Which payment providers can be connected?
We choose one for your country and jurisdiction. The payment account is registered to you, and its approval depends on the provider. You pay the provider's fees at its own rates.
Can clients book with several specialists?
Yes. Each specialist has their own services, durations and schedule, and the client picks a specialist or a time.
What happens to the deposit if a client cancels?
You set the refund rules. The bot applies them when a booking is moved or cancelled, for example returning the deposit if the client cancels in advance.
Will the bot notify the administrator about a new booking?
Yes. A new booking arrives in the administrator's chat, and the list of bookings can be exported to a spreadsheet or your CRM.
Can I change texts and buttons myself?
Yes. You change reply texts, buttons and flows yourself in the admin panel or in a regular spreadsheet. New flow branches and features are added by us.
How is this different from an online booking system on a website?
The bot works inside the messenger where it is convenient for the client, with no need to open a website. We build website booking as a separate service, and both work on the same booking database.
Goes well with this service
What people usually order together with this: click to open the service page with an example.

Pilates · Anna K.
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