Chatbot CRM integration: leads and conversations straight into your system

A lead from the bot becomes a customer record with the full chat history, and the manager gets a notification. Connecting your chatbot to a CRM costs from €690.

Chatbots and AI assistantsDeadline: 3–7 days

How it looks

It is for teams that already have a bot and a CRM but copy leads from the messenger by hand. Sales teams that lose enquiries in private messages, and companies where several managers handle the same customers. If you have no bot yet, the integration can be ordered together with it. See also: Telegram bot, WhatsApp bot.

  • If leads get lost. Every enquiry from the bot becomes a record with a status and an owner, so nobody forgets to call back.
  • If several managers work with customers. The conversation history is stored in the record, so a manager sees what the person asked before getting in touch.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

crm.domus.studio
On a computer
On a phonean app for customers
Chatbots and AI assistants · deadline 3–7 days

Bot integration with CRM — + from €690

Conversations and requests from the bot go automatically into your customer management system (CRM). Managers see the chat history and don't copy data by hand.

We show the price upfront instead of answering with a custom quote. We connect the bot to a CRM that is already set up and do not change your funnel. The accounts are registered in your name, and support for the integration can be arranged separately. Setting up sales stages inside the CRM can be ordered separately, with the price agreed before work starts.

Good for: those who already have a bot and a CRM · Sales teams losing requests from messengers · Companies where several managers handle clients

What a chatbot CRM integration for €690 includes

One price for the whole list: no extra charges for hours or individual items.

Connecting a bot to a CRM costs from €690 and takes 3–7 days. The work covers choosing the data that goes into the system, connecting one CRM, creating leads, saving the conversation, notifying the manager and testing on sample leads. You pay for the CRM plan itself directly to its vendor. See also: integrations with your systems.

  • What is sent to the CRM. Contact details, the bot's answers, selected services and products, and the conversation history. We agree the list of fields with you beforehand.
  • Manager notifications. A message about a new lead arrives in chat or by email, so an enquiry does not wait until someone opens the system.
1Scenario
  • Choosing data for the CRMWe decide together which bot fields the manager needs: name, phone, request. We don't pull in anything extra.
2Build and integrations
  • Connecting your CRMWe connect the one system you use, via a ready-made connector or API. You grant the access.
  • A request becomes a cardA new request from the bot appears in the CRM automatically, with a status and a responsible manager.
  • Chat history in the cardThe manager sees the whole conversation with the bot and doesn't ask the client again.
  • Notification to the managerThe manager learns about a new request right away, in chat or by email.
3Launch
  • Testing and instructionsTest requests, bug fixes and a short guide for managers.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

Can be added to the project

Optional, now or later. The price is fixed before work starts.

KeyCRM, Zoho CRM, HubSpot, Pipedrive and other systems with open integration are suitable, which we confirm after reviewing your account. Connecting two CRMs at once is a separate job, estimated case by case. We work with clients in Europe, the US, the UAE, Kazakhstan and other countries. See also: funnel bot and mailings.

  • Visit and goal analyticsYou can see where people come from and how many bot requests turn into deals in your sales system.+ €190Details

    We show where people come from and how many bot requests turn into deals. Useful when you want to measure payback.

    Timeline: 1 day

  • Setting up sales stages in the CRMIf the funnel in the CRM is not set up yet, we will set up stages and fields so that bot requests land in the right column.by quoteDetails

    If the funnel in the CRM is not set up yet, we will set up stages and fields. Scope and price are agreed before work starts. There is no hourly billing.

    Deadline: depends on the task

  • SupportWe monitor operation, make backups, install updates and make improvements according to an agreed plan.individualDetails

    After launch we look at what the system needs: what to monitor, how often to update, which improvements are planned. We name the monthly price in advance. There is no hourly billing.

    Timeline: after launch

  • Another bot or channelWe connect another bot or messenger to the same CRM, and all requests are collected in one place.+ from €690Details

    We connect a second channel, such as WhatsApp alongside Telegram, into the same cards. Useful when clients write in several places.

    Timeline: 3–7 days

Paid separately, not by us: your CRM plan and paid extensions, paid directly to the vendor. All add-ons →

Our offer

Turnkey promotion: where your customers will come from

Once leads flow into the system, it makes sense to set up end-to-end analytics so you can see which enquiries lead to sales. If your CRM processes grow, we can build a custom CRM for your workflow or integrations with other services. See also: custom CRM for your processes, end-to-end analytics.

A bot does not find users on its own: channels bring people in.

A bot works when people come to it. Turnkey promotion: buttons on the website, ads that lead straight into the chat, social media and offline QR codes. The report shows how many people started a conversation and how many left a request.

Websitechat button and widget Clicks from the websiteSocial medialink in the profile, stories SMMAdsleading straight into the chat AdsChannelsTelegram channels, chats SeedingOfflineQR codes at the checkout and on packaging QREmaila link to the bot in emails Mailings Mybot WebsiteClicks from the websiteSocial mediaSMMAdsAdsChannelsSeedingOfflineQREmailMailings Mybot

Turnkey promotion: stages and prices

Bot analyticsWhere people come from and how many reach a requestfrom €590
Ads leading into the chatLaunch and management; the budget goes directly to the platformsfrom €490/mo
Social media (SMM)Posts that lead to the botfrom €790/mo
Email marketingEmails with a link to the botfrom €690

Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.

Turnkey promotion

So customers keep coming every month, not just on launch day

We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.

How we work

How we connect your bot to a CRM

The steps switch automatically, or click any of them to read more.

First we decide which bot fields go into the system and look at your CRM account. Then we connect through a ready-made connector or the API, set up lead creation and test it on sample enquiries. At the end we show how the link works and leave instructions. Sales stages inside the CRM stay with you.

  • What we need from you. Access to your CRM account, the list of fields you want in the record, and a contact person who confirms the test leads.

1. Brief

A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.

  • We ask only what affects the result and the price
  • Materials (logo, photos, texts) can be sent later
  • We reply the same business day: what we offer, what it costs and how long it takes

Start the brief →

How long15 minutes of your time
Resultan offer with a price and a deadline
Questions

FAQ

How much does a chatbot CRM integration cost?

From €690 to connect one system. We give the exact price after reviewing your account and the list of fields.

How do I pay for the work?

Up to €2,000, payment is 100% at the start. If the integration is ordered together with a bot for a larger amount, the schedule is 50% at the start, 25% after the product map and design, and 25% after acceptance.

Which CRMs are supported?

KeyCRM, Zoho CRM, HubSpot, Pipedrive and other systems with open integration. We confirm after reviewing your account.

Can you connect two CRMs?

That is a separate job, which we estimate case by case.

Will you set up the sales funnel inside the CRM?

Sales stages stay with you: we connect the bot to a CRM that is already set up. Setting up stages and fields can be ordered separately, with the price agreed before work starts.

Is the conversation history saved?

Yes. The dialogue is stored in the customer record, and the manager sees what the person asked before getting in touch.

Do I have to order the bot from you to connect a CRM?

No. We connect existing bots to a CRM, and if needed we help build a new one.

Who pays for the CRM plan?

You do, directly to the vendor. We add no markup on subscriptions or paid extensions.

Goes well with this service

What people usually order together with this: click to open the service page with an example.