Ecommerce chatbot in Telegram: catalog, cart and payment in one chat

The customer picks a product and pays without leaving the chat, and you receive the order with its contents and contacts. This ecommerce chatbot starts from €2,490, and the product admin panel is included.

Chatbots and AI assistantsDeadline: 3–4 weeks

What an ecommerce chatbot looks like in Telegram

A shop bot suits small shops and workshops whose customers are on Telegram: sellers of food, flowers, clothing and digital goods. It is especially useful if you take orders in private messages and are tired of collecting them by hand from conversations. See also: Telegram bot.

If orders get lost in chats. Every order reaches your team in a clear form: items, address, delivery method and the customer's contacts.
If you do not need a website yet. A shop bot launches faster than a website. When your range grows, you can add an online store on the same product base.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

Example

Chatbots and AI assistants · deadline 3–4 weeks

Shop bot — from €2 490

Catalog, cart and payment right in the messenger: the customer picks a product and pays without leaving for a website. Orders reach you in a clear format.

We show the price upfront. The bot, admin panel, code and accounts are registered in your name, and infrastructure costs €0 at the start. We do not build shops on website builders or tie you to someone else's subscription: if you want to move the bot or change contractor, there is nothing to buy out. See also: business chatbot.

Orders in a clear form. Each order reaches your team with its contents, contacts and status, and the customer gets a confirmation.

Good for: small shops and workshops whose customers are on Telegram · Sellers of food, flowers, clothing, digital goods · Anyone who takes orders in private messages

Order a shop bot Compare the packages in this category →

What the ecommerce chatbot for €2,490 includes

One price for the whole list: no extra charges for hours or individual items.

A shop bot costs from €2,490 and takes 3–4 weeks. The price covers a catalog with categories and product cards, a cart and checkout, payment in the bot through your payment provider, a shop admin panel, order notifications and mailings to customers. Catalog expansion and extra features are quoted separately.

Catalog and cart. Categories and product cards with photos, prices and descriptions. The customer picks a quantity, enters an address and chooses how to receive the order.
Shop admin panel. You manage products, categories, prices, stock, orders, promo codes and customers yourself, without a developer. The admin panel is included in the price.

1Scenario

Catalog with product cardsThe customer browses products with photos and prices without leaving the messenger. We load the starting range from your spreadsheet.
Cart and checkoutQuantity, address and delivery method are chosen with taps. Fewer abandoned carts.

2Build and integrations

Payment in the botThe customer pays by card, BLIK or Apple Pay right in the chat, through a payment provider connected in your name.
Order notificationsThe order goes to your team, and the customer gets a confirmation and status. Nobody has to ask “where is my order?”
Customer broadcastsPromotions and reorder reminders go only to people who subscribed themselves.
Shop adminYou manage products, categories, prices, stock, orders, promo codes and customers yourself, no developer needed.

3Launch

Testing and launchTest orders and payments, instructions, handover of access.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

Can be added to the project

Optional, now or later. The price is fixed before work starts.

We choose a payment provider for your country and jurisdiction, the account is opened in your name, and you pay the commission to the provider directly. We connect delivery options but do not organize logistics: you pay the delivery service yourself. The bot can work in several languages. We work with clients in Europe, the US, the UAE, Kazakhstan and other countries. See also: payment acceptance.

Catalog of up to 100 itemsWe upload and format products from your spreadsheet, so the bot has more items than the starter set.+ €990Details
We upload and format products from your spreadsheet beyond the starter set. Useful when your range is bigger than the starter.
Timeline: 3 days
Orders into your CRMEach order in the bot creates a customer card in the CRM you already use.+ from €690Details
Each order creates a customer card in the CRM. Useful when a manager handles orders.
Timeline: 3–7 days
Second languageThe shop in the bot works in a second language, and the customer picks the right one with a single button on first visit.+ €290Details
We translate the texts and add a language switcher. You need it when part of your customers or team speak a language other than the main one. You, or a native speaker of yours, review the translation.
Timeline: 2–4 days
SupportWe monitor operation, make backups, install updates and make improvements according to an agreed plan.individualDetails
After launch we look at what the system needs: what to monitor, how often to update, which improvements are planned. We name the monthly price in advance. There is no hourly billing.
Timeline: after launch

Paid separately, not by us: payment provider fees, billed directly under its rates · Delivery services: paid directly to the carrier, we connect delivery options but don't organize logistics · Product photography. All add-ons →

Our offer

Turnkey promotion: where your customers will come from

If the catalog is large, an online store on a website is better, and the bot stays an extra sales channel. Orders can go to your CRM through a bot CRM integration, and you can send customers promotions and reminders through a funnel bot with mailings. See also: turnkey online store, bot CRM integration, funnel bot and mailings.

A bot does not find users on its own: channels bring people in.

Turnkey promotion: stages and prices

Bot analyticsWhere people come from and how many reach a requestfrom €590

Ads leading into the chatLaunch and management; the budget goes directly to the platformsfrom €490/mo

Social media (SMM)Posts that lead to the botfrom €790/mo

Email marketingEmails with a link to the botfrom €690

Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.

Turnkey promotion

So customers keep coming every month, not just on launch day

We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.

Step 1 · 15 minutesDiscuss promotion for "my bot"A short brief → the same day we send you which channels and what it costs. Catalog · pricesAll promotion servicesSEO, ads, social media, AI search, mailings: packages and "from" prices.

How we work

How a shop bot launch works

The steps switch automatically, or click any of them to read more.

First we build the catalog structure and order rules: delivery methods, payment options, statuses. Then we set up the bot and admin panel, load the starter range and connect the payment provider. Before launch we run test orders and payments and hand over instructions. If you already have a shop on another platform, we migrate products and categories when you have an export.

What we need from you. A product list with prices and photos, delivery and payment rules, and where to send orders. Product photography is not part of the work.

1. Brief

A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.

We ask only what affects the result and the price
Materials (logo, photos, texts) can be sent later
We reply the same business day: what we offer, what it costs and how long it takes

Start the brief →

How long15 minutes of your time

Resultan offer with a price and a deadline

Questions

FAQ

How much does an ecommerce chatbot cost?

From €2,490. The total depends on the number of products, payment and delivery options. We give the exact estimate after reviewing the task.

How do I pay for the work?

From €2,000, the schedule is 50% at the start, 25% after the product map and design, and 25% after acceptance.

How many products can be loaded?

The starter range is included in the price. Catalog expansion up to 100 items is added separately. For large catalogs an online store on a website is better, and the bot stays an extra channel.

Can I accept payments in the bot?

Yes, through a payment provider chosen for your country. The account is opened in your name, and approval depends on the provider itself.

Who manages products and prices?

You do. In the shop admin panel you change products, categories, prices, stock and promo codes, and view orders.

Can you migrate a shop from another platform?

Yes, we migrate products and categories when you have an export. We confirm the scope of the migration at the review.

Do you organize delivery?

No. We connect delivery options in the bot, but logistics and the delivery service's fees stay with you.

How is a shop bot different from an online store?

A bot works inside the messenger and suits a small range. An online store on a website is needed when you have many products and need catalog search. The bot can be added as a second channel.