AI chat for your website: a support chatbot that answers from your knowledge base
An AI chat for your website that answers from your pages and documents, does not make things up and calls an agent when it is unsure. The "AI Consultant" package costs €2,690 and launches in 2 weeks.
Chatbots and AI assistantsTimeline: 2 weeks
What an AI chat for your website looks like
If your support team keeps answering the same questions about prices, delivery, returns and opening hours, you are paying people to repeat themselves. An AI chatbot for customer support takes these questions around the clock and passes the complex ones to an agent. It suits online shops, SaaS products, schools and service companies that have more questions than hands.
- Support without queues. The customer gets an answer right away instead of hours later, and you do not lose people who are not ready to wait.
- Agents focus on hard cases. The bot takes the routine questions while your people handle the disputed and important ones.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
AI support bot for a website — €2 690
An assistant on your website that answers visitors based on your pages and documents. If a question is complex, it passes it to a staff member.
The price is fixed at €2,690, not a growing subscription. The bot and the data are set up in your name, and you can switch contractors. We show you how the bot answers before launch and tell you honestly where it is unsure. Infrastructure at the start costs €0, with no markup from us.
Good for: companies with many repeated questions · Websites with a service catalog, terms and instructions · Teams that can't keep up with replies in the evenings and at weekends
What an AI chatbot for website support includes for €2,690
One price for the whole list: no extra charges for hours or individual items.
The bot is trained on your website and documents, works on your site and in a messenger, hands complex questions to a human and gives you a report on what customers ask. You can edit the answers yourself. This is AI chatbot development with a clear price, not a subscription where the cost grows with the number of conversations.
- Training on your own content. The bot answers from your pages, price lists and instructions, not from random information on the internet.
- Question report. You see what customers ask about and can improve your website and documents.
- Answer rules and toneWe set how the bot speaks, what it doesn't answer (custom pricing, legal questions) and when it must call a person.
- Handover to staffIf there is no answer, the question goes to a person along with the chat history. The client doesn't repeat themselves and isn't lost.
- Training on your materialsThe bot reads your website pages and documents and answers only from them. We test every type of question.
- Chat window in your site's styleThe chat is embedded in your website, in the same colors and fonts, and opens in the corner of the page.
- The same bot in TelegramClients who write in the messenger get the same answers. You don't need to maintain the knowledge base twice.
- Question report and answer correctionsYou can see what people ask most often and what the bot couldn't answer. You correct inaccurate answers yourself.
- Testing and launchWe run hundreds of test questions, hand over access and explain how to add new materials.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
Can be added to the project
Optional, now or later. The price is fixed before work starts.
The bot works on your website and in messengers: Telegram is priced separately from the base package, and WhatsApp runs through the official channel. If needed, conversations and leads go into your CRM, with integration from €690. See also: WhatsApp bot, Telegram bot, CRM built around your processes.
The bot replies in the customer's language: English, Russian, German, Spanish, Polish. We work with clients from the US, Europe, Kazakhstan and Central Asia. We prepare personal-data texts as templates for your country, and your lawyer does the final review.
Second languageThe bot understands the language of the first message and replies in the site's second language without switching.+ €290Details
We translate the texts and add a language switcher. You need it when part of your customers or team speak a language other than the main one. You, or a native speaker of yours, review the translation.
Timeline: 2–4 days
Leads into your CRMContacts and questions from the chat go into the client card, and the manager sees the whole conversation history.+ from €690Details
We connect your accounting system and set which data goes into the customer card. Useful when managers already work in the CRM and do not want to track requests in two places.
Timeline: 3–7 days
Visit and goal analyticsYou can see how many conversations led to a purchase or request, and which pages people started chatting with the bot from.+ €190Details
We connect counters and goals to see the path a person takes to a request. Useful when you want to know which sources bring in clients.
Timeline: 1 day
SupportWe monitor operation, make backups, install updates and make improvements according to an agreed plan.individualDetails
After launch we look at what the system needs: what to monitor, how often to update, which improvements are planned. We name the monthly price in advance. There is no hourly billing.
Timeline: after launch
Paid separately, not by us: AI model usage, billed directly by the provider based on actual use, with no markup · Paid service plans if the number of conversations exceeds the free limits, billed directly by the vendor. All add-ons →
Turnkey promotion: where your customers will come from
For your staff there is an AI assistant on a knowledge base from €2,490. If the questions are simple, a scripted chatbot for €890 will do. We will tell you what gives the most value for the least money. See also: AI assistant for your team, business chatbot, voice AI agent.
A bot does not find users on its own: channels bring people in.
A bot works when people come to it. Turnkey promotion: buttons on the website, ads that lead straight into the chat, social media and offline QR codes. The report shows how many people started a conversation and how many left a request.
Turnkey promotion: stages and prices
Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.
So customers keep coming every month, not just on launch day
We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.
How AI chatbot development and launch works
The steps switch automatically, or click any of them to read more.
We collect your materials, train the bot, test it on real questions and connect it to your website. Launch takes about 2 weeks after we receive the materials. After that we review the mistakes and improve the answers.
- What we need from you. Your website address, documents with rules and prices, examples of customer questions and the contact of the agent who takes over.
1. Brief
A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.
- We ask only what affects the result and the price
- Materials (logo, photos, texts) can be sent later
- We reply the same business day: what we offer, what it costs and how long it takes
2. Quote and contract
We fix the scope, price, deadline and payment schedule. The amount does not grow without your written consent.
- A contract between our company and yours, or with you personally
- Inside: the scope item by item (as on this page), deadlines, payment stages, warranty fixes
- The code, domain and service accounts are yours: it is written in the contract
- We sign online: a PDF with an e-signature, no paper and no couriers
3. Payment
We invoice your company. Pay by bank transfer or by card.
- No hidden fees: you pay for the domain and service subscriptions directly to them, with no markup from us
- Every payment is tied to a stage: you pay for what you can already see
- Closing documents: invoice and acceptance certificate
4. Trabajo con vista previa
At every stage you get a preview link: you see what is ready and leave your edits right away.
- First the product map and structure, then design, then the build
- We collect edits in one place, so nothing gets lost in the correspondence
- Questions for you come as a list with answer options: reply when it suits you
5. Review and approval
Before launch we check everything ourselves, then you approve the work against the list from the contract.
- Phones and computers, loading speed, forms and emails, payments in test mode
- Legal pages and the cookie banner are in place
- You go through the scope list and sign the acceptance certificate
6. Launch and handover
We publish on your domain and hand everything over to you: access, instructions, source files.
- Domain, email on the domain, analytics and Search Console
- Access to all accounts goes to you, we stay on by invitation
- A short guide: how to edit texts, photos and prices yourself
- After that, if you wish: support, promotion, new modules
FAQ
How much does an AI support chat for a website cost?
€2,690 for the "AI Consultant" package: training on your website and documents, work on your site and in a messenger, handoff to an agent and a report. The price is fixed.
Will the bot make up answers?
It answers from your materials, and we configure it to pass the question to a human when it is unsure. Mistakes cannot be ruled out completely, so we check the answers before and after launch.
Can I edit the bot's answers myself?
Yes, the package lets you edit answers without a programmer.
How long does the launch take?
About 2 weeks after we receive the materials. Complex integrations extend the timeline, and we tell you in advance.
How is an AI chatbot better than a regular chatbot?
A regular bot works with buttons and scripts, while AI understands free-form questions. For simple tasks a scripted bot is cheaper, and we will say honestly if that is enough for you.
Where does customer data go?
We set up data storage on your own accounts and use only what is needed to answer. We prepare the privacy policy as a template, and your lawyer reviews it.
Can the bot be connected to a CRM?
Yes, CRM integration costs from €690.
Goes well with this service
What people usually order together with this: click to open the service page with an example.
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Chatbots and AI assistantsWhatsApp botReplies and orders in WhatsApp through the official channel.€9905–10 days, depends on account verification by Meta
Website developmentA website in 24 hoursFor when a bank or partners need to see a real, working company very quickly: what you do, country and company details, email on your domain, legal pages. One page of up to 7 blocks, ready in 24 hours.€59924 hours after the brief, materials and domain access
Online storesTurnkey online storeCustom-built, with no monthly fee to a platform.€2 4902–3 weeks
Software development and automationProcess automationOne chain with no manual steps: request, document, notification.€1 4901 week
Marketing and social mediaGoogle and social media adsOne channel of your choice: Google Ads or Meta (Instagram, Facebook). The second channel is separate.from €490/molaunch in 5–7 days, work from 2 months
Platforms and SaaSArchitecture sessionA product map, an estimate and a plan for the first version. The amount is credited to the project.€3 5002–3 weeks
Corporate websites and portalsCorporate websiteUp to 20 pages: services, case studies, news, team, 2 languages.€3 4902–3 weeks
Delivery and returns