AI assistant for employees: answers from your policies and knowledge base

An employee asks in chat and gets an answer with a link to the document, instead of digging through folders. An AI assistant for employees starts from €2,490, and data and accounts are registered to you.

Chatbots and AI assistantsDeadline: 3–4 weeks

What the AI assistant for employees looks like

An ordinary bot follows scripts; an AI assistant answers open questions from your documents. An AI agent goes further: it can take actions, such as creating tickets or checking an order status. We first decide whether you need that complexity, and we do not sell an agent where a €890 script or a €1,190 internal team bot is enough. See also: internal bot for your team, Telegram bot, voice AI agent.

Companies accumulate policies, instructions, price lists and emails, and finding an answer in them takes time. The question of how to implement AI in a business often comes down to a simple task: let the system answer from our own documents. An AI assistant fits companies with formal procedures and onboarding, sales, support and production teams, and anyone whose knowledge lives in chats and in the heads of a few people. See also: process automation.

  • For new hires and mentors. A new hire does not have to search folders for an answer, and managers and mentors answer the same questions less often.
  • For teams with different roles. The assistant opens only to employees, and each has their own permissions: sales, support and management see different sections of the documents.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

wiki.nordline.eu
On a computer
On a phonean app for customers
Chatbots and AI assistants · deadline 3–4 weeks

AI assistant for staff — from €2 490

An internal assistant that answers staff questions based on policies, instructions and the knowledge base. Newcomers and experienced colleagues don't need to dig through folders for answers.

The price starts from €2,490 and is stated before the work, with no per-conversation fee from us. Data, code and accounts are registered to you, and infrastructure costs €0 at launch. You update documents yourself through the admin panel. We do not promise the AI will never make a mistake, so every answer includes a source link, and question reports show where documents are missing.

Good for: companies with policies, instructions and onboarding for new hires · Sales, support and production teams · Teams whose knowledge lives in chats and in individual people's heads

What the AI assistant for employees includes for €2,490

One price for the whole list: no extra charges for hours or individual items.

An AI assistant for employees starts from €2,490 and takes 3–4 weeks. The work includes collecting and preparing documents, an assistant in Telegram or in a window on your internal site, access permissions, source links in every answer, an admin panel with roles, testing on real questions, and training. From €2,000, payment follows a 50% at start, 25% after the product map and design, and 25% after acceptance schedule. You pay the AI provider for model usage as you go, with no markup from us. See also: integrations with your systems.

  • RAG in plain words. RAG (retrieval-augmented generation) means the AI first finds the relevant passages in your documents and then writes the answer based only on them. Answers are tied to your data, not to the model's guesses.
  • Admin panel with roles. You upload and update documents, see employees' questions and grant access. New features are added by us.
1Scenario
  • Collecting and preparing documentsWe go through policies and instructions, remove outdated content and duplicates, and load them into the base the assistant answers from.
  • Access rightsEach person sees only their own sections: the warehouse won't see sales pricing, and sales won't see internal HR documents.
2Build and integrations
  • Assistant in chatStaff write in their usual messenger in plain words and get an answer right away instead of searching through folders.
  • Source link in every answerEach answer shows which document and section it came from. You can open it and check.
  • Admin panel for documents and accessYou upload documents yourself, see unanswered questions and grant access. No developer needed.
3Launch
  • Tests on real questionsWe take 100–200 questions from your staff and check the answers together until you are happy with the quality.
  • Instructions and admin trainingWe show how to update documents and monitor answer quality, and hand over all access.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

Can be added to the project

Optional, now or later. The price is fixed before work starts.

The assistant answers in the user's language: English, Russian, German, Spanish, Polish. We work with clients from the US, UK, Europe, the UAE, Kazakhstan and Central Asia. We prepare personal data texts as templates, to be reviewed by the client's lawyer. Legal review of internal documents is done by your lawyer. If you need an assistant for website customers, see the AI support bot at €2,690. See also: AI support bot for your website.

  • CRM connectionThe assistant answers about clients and deals the employee has access to, and doesn't show anything beyond that.+ from €690Details

    The assistant answers about clients and deals the employee has access to. Useful when answers must come from the CRM, not only from documents.

    Timeline: 3–7 days

  • Second languageThe assistant understands questions and answers in the team's second language, which is convenient for staff from other countries.+ €290Details

    We translate the texts and add a language switcher. You need it when part of your customers or team speak a language other than the main one. You, or a native speaker of yours, review the translation.

    Timeline: 2–4 days

  • SupportWe monitor operation, make backups, install updates and make improvements according to an agreed plan.individualDetails

    After launch we look at what the system needs: what to monitor, how often to update, which improvements are planned. We name the monthly price in advance. There is no hourly billing.

    Timeline: after launch

  • Another document sourceWe connect another folder or knowledge base, and the assistant starts answering from those documents too.+ from €390Details

    We connect another set of documents, such as a separate department or archive, with the same access rules. Useful when knowledge is spread across several storage locations.

    Timeline: 3–5 days

Paid separately, not by us: AI model usage, billed directly by the provider based on actual use, with no markup · Legal review of internal documents: done by your lawyer. All add-ons →

Our offer

Turnkey promotion: where your customers will come from

A bot does not find users on its own: channels bring people in.

A bot works when people come to it. Turnkey promotion: buttons on the website, ads that lead straight into the chat, social media and offline QR codes. The report shows how many people started a conversation and how many left a request.

Websitechat button and widget Clicks from the websiteSocial medialink in the profile, stories SMMAdsleading straight into the chat AdsChannelsTelegram channels, chats SeedingOfflineQR codes at the checkout and on packaging QREmaila link to the bot in emails Mailings Mybot WebsiteClicks from the websiteSocial mediaSMMAdsAdsChannelsSeedingOfflineQREmailMailings Mybot

Turnkey promotion: stages and prices

Bot analyticsWhere people come from and how many reach a requestfrom €590
Ads leading into the chatLaunch and management; the budget goes directly to the platformsfrom €490/mo
Social media (SMM)Posts that lead to the botfrom €790/mo
Email marketingEmails with a link to the botfrom €690

Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.

Turnkey promotion

So customers keep coming every month, not just on launch day

We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.

How we work

How the AI assistant for employees is launched

The steps switch automatically, or click any of them to read more.

First we collect policies and instructions, put them in order and define which questions the assistant should answer and who sees what. Then we set up document search, access permissions and answer wording, test on real questions together with your employees and launch. The timeline depends on the volume of documents. See also: architecture session.

  • What we need from you. Documents and policies, a list of typical questions, employee roles, and an administrator who will keep the materials up to date and review the first answers.

1. Brief

A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.

  • We ask only what affects the result and the price
  • Materials (logo, photos, texts) can be sent later
  • We reply the same business day: what we offer, what it costs and how long it takes

Start the brief →

How long15 minutes of your time
Resultan offer with a price and a deadline
Questions

FAQ

How much does an AI assistant for employees cost?

From €2,490, taking 3–4 weeks. The final price depends on the number of document sources, roles and channels. We give an exact quote after a short review of your materials.

How do I pay for the work?

From €2,000, payment follows a 50% at start, 25% after the product map and design, and 25% after acceptance schedule. You pay the AI provider for model usage as you go.

What is RAG?

It is an approach where the AI looks for the answer in your documents and writes it based only on them. This way it makes things up less often and can cite the source.

Where do our documents go?

Data is stored in accounts registered to you, and only employees you grant access to can reach it. We discuss in advance what data reaches the model; for sensitive data we choose a suitable option.

Who updates the documents?

The administrator you appoint: they upload new versions through the admin panel. We show them how.

How is an AI agent different from a chatbot?

A chatbot answers by script. An AI assistant answers open questions from your knowledge base. An agent also takes actions: creates tickets, checks statuses. The choice depends on the task.

How can I implement AI in my business without a big budget?

Start with one repetitive task, such as answering questions from documents. For customers that is the AI support bot at €2,690; for your team, an assistant from €2,490.

Who owns the assistant?

You do. Code, accounts and data are registered to you.

Goes well with this service

What people usually order together with this: click to open the service page with an example.