Website with a client portal: orders, documents and payments behind one sign-in
Clients ask where their order is, where the documents are and when to pay, and managers answer by email. We add a customer portal to your website where clients see their own data themselves.
Corporate websites and portalsTimeline: + 2–4 weeks to the website timeline
What a client portal on a website looks like
If clients regularly ask for an order status, a statement, an invoice or a contract, part of that work can be removed. In a customer portal the client signs in under their own name and sees their orders, documents and payments. Managers are freed from repeated questions, and the client gets an answer at any time. See also: corporate portal.
- For service and B2B companies. The client sees service statuses, invoices and closing documents in one place.
- For companies with repeat orders. The portal keeps the order history and lets the client repeat an order without a call.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
Website with a client portal — + from €2 490
Your website gets a personal portal: clients log in and see their orders, documents and payments. Fewer calls and emails asking “how is my order doing?”
For International Lyceum Discovery School we built role-based portals and a CRM. For duck.credit we built a fintech platform with a portal, scoring, KYC and a CRM. These are different industries, but the principle is the same: everyone signs in and sees their own. See also: web app and user accounts, turnkey platform.
The price is known upfront, and the code, domain and accounts are registered in your name. Infrastructure costs €0 at the start (Cloudflare, GitHub, Supabase, Resend). We have already built portals with roles in real projects and reuse ready modules from them.
- A portal inside a ready-made CRM or your own. A portal in a ready-made CRM launches faster but looks like that CRM and is limited by its plan. Your own portal in your style is more flexible and belongs to you.
Good for: companies with regular clients and repeat orders · Businesses that regularly send clients contracts and acts · Those who want to show work status without manual emails
What a client portal from €2,490 includes
One price for the whole list: no extra charges for hours or individual items.
A website with a client portal is added to a website from €2,490. In the portal the client sees their orders, documents and payments. The final price depends on exactly what to show and which systems to connect. A simple client portal is also part of the extended corporate website for €5,990. For complex portals with roles we use our platform. See also: corporate website, extended corporate website with a portal.
- Orders, documents, payments. Order statuses, files to download, invoices and payment history. We choose the set of blocks to fit your work.
- Sign-in and security. Sign-in under the client's own name, and each client has access only to their data. We set up the details at the brief.
- Client login and access recoveryThe client logs in with email, and if they forget the password, they get a link. Each person sees only their own data.
- Client data protectionEach client sees only their own data, passwords are protected, and an activity log is kept.
- Order list and statusesClients see where their shipment is themselves and don't call the manager. We set up the status list to match your process.
- Documents to downloadContracts, invoices and acts are stored in the portal, and only the owner can download them.
- Payment history and invoicesClients see issued invoices and their status. Online payments are set up separately.
- Emails and event notificationsWhen a status changes or a document appears, the client gets an email or a phone notification.
- Admin for your teamManagers add clients, change order statuses and upload documents.
- Phone versionThe portal opens on the phone like an app: clients check their order status on the go.
Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.
What to add to a client portal
Optional, now or later. The price is fixed before work starts.
The portal can be built in several languages. We choose legal pages and data processing terms to fit the client's country, with a final check by your lawyer.
Online paymentThe client pays by card right in the portal, with no redirects to third-party pages and no manual invoices.+ from €490Details
We will connect a payment system, receipt emails and payment statuses, and run test payments. Useful when you want to accept money without invoices and back-and-forth.
Timeline: from 1 weeks
Accounting system integrationOrders and documents come into the portal from your software automatically, and no one has to transfer them by hand.+ from €690Details
We connect the portal to your accounting system, so statuses and documents update automatically. Useful when managers currently enter them by hand.
Deadline: +1 week
Chat with a managerThe client writes to the manager right from the portal, and all order correspondence stays in one place.+ from €490Details
We add a message window with chat history and an email when there's a new reply. Useful when order questions come through different channels.
Timeline: +4 days
Second language for the portalThe portal opens for clients from other countries in their language, so they don't need a translator.+ €290Details
We will translate and edit all pages into the chosen language, add it to the switcher and set up search for it. Useful when some of your customers live in another country or read in another language.
Timeline: +2 days
Paid separately, not by us: payment provider fees, if you set up online payment · Service subscriptions at their rates, once the portal outgrows the free limits. All add-ons →
Turnkey promotion: where your customers will come from
A website does not bring customers by itself: channels do.
A website does not bring customers by itself: channels do. We can take on turnkey promotion: choose 1–3 channels for your business, launch them, and show you every month how many requests came in and what each one cost.
Starting with one channel is fine. For a website this is usually Google search and maps, then ads and social media.
Turnkey promotion: stages and prices
Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.
So customers keep coming every month, not just on launch day
We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.
How client portal development works
The steps switch automatically, or click any of them to read more.
First we find out what clients want to see and where to get that data: CRM, accounting, spreadsheets. Then we design the portal, create the visual design and connect it to the data sources. The timeline depends on scope and is given after the brief. It counts from the moment we receive the brief, materials and access. See also: custom CRM for your processes.
1. Brief
A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.
- We ask only what affects the result and the price
- Materials (logo, photos, texts) can be sent later
- We reply the same business day: what we offer, what it costs and how long it takes
2. Quote and contract
We fix the scope, price, deadline and payment schedule. The amount does not grow without your written consent.
- A contract between our company and yours, or with you personally
- Inside: the scope item by item (as on this page), deadlines, payment stages, warranty fixes
- The code, domain and service accounts are yours: it is written in the contract
- We sign online: a PDF with an e-signature, no paper and no couriers
3. Payment
We invoice your company. Pay by bank transfer or by card.
- No hidden fees: you pay for the domain and service subscriptions directly to them, with no markup from us
- Every payment is tied to a stage: you pay for what you can already see
- Closing documents: invoice and acceptance certificate
4. Trabajo con vista previa
At every stage you get a preview link: you see what is ready and leave your edits right away.
- First the product map and structure, then design, then the build
- We collect edits in one place, so nothing gets lost in the correspondence
- Questions for you come as a list with answer options: reply when it suits you
5. Review and approval
Before launch we check everything ourselves, then you approve the work against the list from the contract.
- Phones and computers, loading speed, forms and emails, payments in test mode
- Legal pages and the cookie banner are in place
- You go through the scope list and sign the acceptance certificate
6. Launch and handover
We publish on your domain and hand everything over to you: access, instructions, source files.
- Domain, email on the domain, analytics and Search Console
- Access to all accounts goes to you, we stay on by invitation
- A short guide: how to edit texts, photos and prices yourself
- After that, if you wish: support, promotion, new modules
FAQ
How much does a website with a client portal cost?
The portal is added to a website from €2,490. We give the exact price after the brief, and it depends on the data and connections.
What will the client see in the portal?
Their own orders, documents and payments. We choose the set of blocks to fit your work.
Can a portal be added to an existing website?
Yes, in most cases. First we look at what the website is built on and estimate the scope.
Where does the portal get its data?
From your CRM, accounting system or spreadsheets. We discuss connections at the brief, and extra integrations are paid separately.
Is it safe to store documents in the portal?
Each client sees only their own data, signing in under a personal name. We set up access so that documents are not publicly available.
Who owns the portal?
You do: the domain, code and accounts are registered in your name.
How is a client portal different from a corporate portal?
A client portal is for your customers, a corporate portal is for your employees. The corporate portal starts from €14,900 and has more sections.
Goes well with this service
What people usually order together with this: click to open the service page with an example.
Corporate websites and portalsCorporate websiteUp to 20 pages: services, case studies, news, team, 2 languages.€3 4902–3 weeks
Corporate websites and portalsExtended corporate websiteUp to 40 pages, a catalog of up to 200 items, industry sections, 3 languages.€5 9904–6 weeks
Website developmentA website in 24 hoursFor when a bank or partners need to see a real, working company very quickly: what you do, country and company details, email on your domain, legal pages. One page of up to 7 blocks, ready in 24 hours.€59924 hours after the brief, materials and domain access
SEO promotionSEO auditTechnical errors, structure, competitors, a work plan.€4905–7 days
Software development and automationProcess automationOne chain with no manual steps: request, document, notification.€1 4901 week
Chatbots and AI assistantsTelegram botMenu, requests (including bookings), mailings.€8905–7 days
Branding and identityLogo3 concepts, 2 rounds of edits, all file formats.€5905–7 days
Marketing and social mediaGoogle and social media adsOne channel of your choice: Google Ads or Meta (Instagram, Facebook). The second channel is separate.from €490/molaunch in 5–7 days, work from 2 months
