Knowledge base and information portal development from €7,900

A company's knowledge lives in chats, email and employees' heads, while customers ask the same questions again and again. We build knowledge bases and information portals with search, categories, files and role-based access.

Webs corporativas y portalesPlazo: 5–8 semanas

What an information portal and knowledge base looks like

A knowledge base gathers answers in one place: instructions, policies, articles, files. It suits companies where a new hire spends weeks figuring out what is where, support answers the same questions, and experts want to publish materials for customers. An information portal is the same idea for a public audience: categories, search, articles and files. See also: corporate portal for employees, blog and media.

Internal knowledge base for employees. Instructions and policies are available after login, and each role has its own sections.
Public knowledge base and customer portal. Articles and answers to customer questions, with search. They reduce the load on support and bring people in from search.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

urokplus.eu

On a computer

On a phone

Webs corporativas y portales · plazo 5–8 semanas

Information portal and knowledge base — from €7 900

A site with articles, files, categories and search, so materials are easy to find. Some sections can be restricted by role so only the right people can access them.

Life Wellness Wave: an SEO blog, learning and 18 languages. A financial planning portal (prototype): calculators, a quiz funnel, a club and an academy. These projects show how we structure materials and search. See also: learning and course platform.

We show the price upfront. Code, domain and accounts are registered to you, and there is no platform subscription. The editor lets you add articles without a developer, and infrastructure costs €0 at the start. We already have article, file and search modules from real projects.

Knowledge base on a ready-made service or a custom one. Ready-made services launch fast but charge per user and limit design. A custom build costs more at the start but belongs to you.

Suits: experts and companies with a large body of material · Organizations with instructions for clients or partners · Those who want an open part for search and a closed part for their own people

Order an information portal and knowledge base Compare the packages in this category →

What an information portal from €7,900 includes

One price for the whole list: no extra charges for hours or individual items.

An information portal and knowledge base starts from €7,900. It includes articles, files, categories and search. Private sections by role are built on our platform, so complexity and price depend on the number of roles and the volume of materials. We give the exact amount after the brief. See also: AI assistant for your knowledge base, turnkey platform.

Knowledge base structure. Categories, articles, tags, file attachments, search. We design the structure at the brief so people can find an answer easily.
Role-based access. Employee, partner, customer: each sees their own sections. If you need logins and personal accounts, it moves into the platform.

1Structure and design

Categories and tagsA well-planned section structure: a teacher finds material by subject, grade or topic in a couple of clicks.
Article templateTitle, text, images, files and related materials. A new article is added in a few minutes.

2Build

Portal searchFinds articles and files by words in the title and text, not only by category.
File storageDocuments, spreadsheets and presentations that readers download. It is clear which files are open and which are restricted.
Restricted sectionsLogin and roles: materials are available only to selected groups, for example partner schools.

3Launch and handover

Editor admin panelPublishing, drafts, category order and editor permissions: your team runs the portal itself.
SEO basics for the open sectionEach open article has its own address, description and markup, so it appears in search and AI answers.

Approximate display: images and texts are chosen as an example. In your project the features, design and architecture will be different, built for your goals.

What to add to a portal and knowledge base

Optional, now or later. The price is fixed before work starts.

A knowledge base can be built in several languages, with separate SEO setup for each. We work with companies in the US, the UK, Germany, Spain, Kazakhstan and the EU. Legal pages are made from country templates, to be reviewed by your lawyer. See also: SEO articles.

Second portal languageThe portal opens in a second language, so readers from other countries don't need a translator.+ €290Details
We will translate and edit all pages into the chosen language, add it to the switcher and set up search for it. Useful when some of your customers live in another country or read in another language.
Timeline: +2 days
SEO articles for queriesWe prepare new pages for the questions your customers ask search engines, so they find the answers with you.+ from €150 per articleDetails
We will pick the search queries, write an article with your facts and publish it with search settings. Useful when the basic pages are ready and you want more visitors from search. We do not guarantee ranking growth.
Deadline: 3–5 days per article
New material newsletterSubscribers get an email when new material is published, and readers come back to the portal.+ from €390Details
We add a subscription form and an email template that goes out with fresh materials. You need it when you have a regular audience and want to talk to it directly.
Timeline: +3 days
Subscriptions and auto-billingSome materials are unlocked by a paid subscription: plans, auto-billing, promo codes and invoices are already set up.+ €6 900Details
“Subscriptions and payments” module from the platform calculator: plans and access tiers, auto-billing, promo codes, invoices and restricted content. Useful if access is sold by subscription rather than one-off payment.
Timeline: 2–3 weeks

Paid separately, not by us: Domain — about €10–15 per year, paid directly to the registrar · Service subscriptions at their own rates, once the portal outgrows free limits · Payment provider fee, if you enable paid access. All add-ons →

Our offer

Turnkey promotion: where your customers will come from

A website does not bring customers by itself: channels do.

Turnkey promotion: stages and prices

PositioningWho your customer is, how you differ, what to say€990

Analytics and goalsYou see where requests come from and what they costfrom €590

SEO promotionPages for customer queries, technical orderfrom €490/mo

AI search visibilitySo that ChatGPT, Gemini and Perplexity name you+ from €490/mo

Google and social media adsSetup and management; the budget goes directly to the platformsfrom €490/mo

Social media (SMM)Content plan, posts, profile designfrom €790/mo

Every month you get a report: how many requests came in and what each one cost. You pay the ad budget directly to the platforms.

Turnkey promotion

So customers keep coming every month, not just on launch day

We will choose 1–3 channels for your business and budget, launch them, and show you every month what a request costs.

Step 1 · 15 minutesDiscuss promotion for "my website"A short brief → the same day we send you which channels and what it costs. Catalog · pricesAll promotion servicesSEO, ads, social media, AI search, mailings: packages and "from" prices.

How we work

How knowledge base development works

The steps switch automatically, or click any of them to read more.

We start with your materials and questions: who needs to know what, and where the knowledge sits now. Then we design categories and search, make the design and fill in the first articles. We name the timing after the brief, because it depends on the number of roles and the volume. For a large task we start with an architecture session for €3,500, and the amount is credited to the project.

1. Brief

A short 15-minute questionnaire: what the business is, who it is for, what you need and by when. By voice, text or a call.

We ask only what affects the result and the price
Materials (logo, photos, texts) can be sent later
We reply the same business day: what we offer, what it costs and how long it takes

Start the brief →

How long15 minutes of your time

Resultan offer with a price and a deadline

Questions

FAQ

How much does knowledge base development cost?

From €7,900. The price depends on the number of roles, the volume of materials and integrations. We give the exact amount after the brief.

What is a knowledge base?

It is a place where instructions, articles and answers to questions are collected, with search and categories. It can be internal for employees or public for customers.

What is the structure of a knowledge base?

Usually categories, articles, tags, files and search. Internal bases add roles and private sections. We design the structure at the brief, based on the questions asked most often.

How do I create a knowledge base from scratch?

Collect frequent questions and documents, split them into categories and assign owners to each section. We can build the structure and the portal, and you fill it in yourself in the editor.

Can some sections be private?

Yes, we build private sections by role on our platform. Everyone sees only their own.

Who owns the knowledge base?

You do: the domain, code and accounts are registered to you.

Can an AI assistant be connected to the knowledge base?

Yes, it is a separate service: the assistant answers from your materials. Details are on the AI assistant page.